Order Express - Frequently Asked Questions

This page contains answers to a variety of common questions and issues regarding Order Express. Please review the table of contents below to see if your question has been answered.

When starting Order Express, the splash screen appears briefly and then disappears

Order Express Splash Screen

This issue can occur under the following circumstances:

• A previous instance of Order Express did not fully close.
• Required files are missing from the installation directory.
• The installation directory contains files that are not the correct version.

In most cases, this issue can be resolved by performing an Extended (Full) Uninstall.

My question isn't on the list, what do I do?

If your question is not listed above, have the Manufacturer contact us and we'll do our best to answer your questions.